Students have the right to submit grievances and complaints at any time to school administration or faculty. Students who have a complaint or grievance are encouraged to first speak with a member of the School administration.
Grade-Related Grievances
- The student must address the complaint, dispute, or grievance with the appropriate faculty no later than 3 weeks after final grades are posted, or within 3 days after receiving a grade for an exam, term paper, or assignment. If not satisfied with the faculty’s resolution, the student may submit a written request to the Chief Academic Officer.
- The written submission must be directed to the Chief Academic Officer, who will review and investigate the grievance and notify the student of a decision within 10 days.
- If still not satisfied, the student may request an interview with the Chief Academic Officer and the faculty within 10 days. Any decision from this interview is final.
All Other Grievances
- The student must file a written grievance with the Administrator of Student Services within 10 days of being notified of any action taken against the student. The Administrator will review, investigate, and notify the student of a decision within 10 days.
- If not satisfied, the student may request an interview with the Administrator of Student Services and a faculty or administrator of their choice within 10 days. Any decision from this interview is final.
- The student also has the right to file a grievance with an external accrediting or regulatory agency (see below).
External Agencies
A student or any member of the public may also file a complaint with the following external agencies:
Bureau for Private Postsecondary Education (BPPE)
Toll-free: (888) 370-7589
Online: www.bppe.ca.gov
TRACS Accrediting Agency
Complete the TRACS Complaint Form at www.tracs.org/resources/ and mail to:
President, Transnational Association of Christian Colleges and Schools, 15935 Forest Road, Forest, VA 24551
Submit a Grievance
Use the form below to submit a written grievance to the Office of Student Services. You may also bring a completed form to either campus.
Student Complaint & Grievance Form (AD120) — Rev 05/2026
Source: Nobel University Academic Catalog 07.01.2025–06.30.2026, p. 16